Shipping Policy

Last updated: September 12, 2026

Thank you for shopping with us! We are committed to getting your order to you safely and as quickly as possible.

Order Processing

All orders are processed within [1–3 business days] after your order is placed.

Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may take a little longer. We will keep you updated if there is a significant delay.

Shipping Times

• International destinations: [10–15 business days]

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs, weather, carrier disruptions, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address and the items in your order.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.

Please allow 24–48 hours for tracking information to update after your order has been dispatched.

Incorrect or Incomplete Addresses

Please make sure your shipping address is correct before completing your purchase.

If you provide an incorrect or incomplete address and the package is returned to us, you may be responsible for the cost of reshipping the order.

If you notice an error in your shipping address, please contact us as soon as possible at [your email address]. We will do our best to help, but we cannot guarantee that an address can be changed after an order has been placed.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the shipping address provided at checkout, we are not responsible for packages that are lost or stolen.

If your package arrives damaged, please contact us within [48 hours] of delivery and provide photos of the damaged package and product so we can assist you.

If your package appears to be lost in transit, please contact us at [srpanch.com@gmail.com] so we can investigate with the shipping carrier.

International Orders & Customs

For international orders, customs duties, taxes, or other import fees may apply depending on the destination country.

Any customs duties, taxes, or import charges are the responsibility of the customer unless otherwise stated at checkout.

Customs processing can also cause delays that are outside our control.

Questions About Shipping

If you have any questions about your order or our shipping policy, please contact us at:

Email: [srpanch.com@gmail.com]

We are happy to help.